ORGANIZATIONAL ISSUES
 Organizations
are multifaceted and need specialized services in order
to deal with the many issues that arise through day-to-day
functioning.The Calgary Psychology Group has experience
in psychological assessment and training for businesses
and their employees; we offer services in the following
areas:
Psychosocial Issues
Psychosocial issues in the workplace present a challenge
to manage constructively and require a level of knowledge
and skill that many supervisors/managers appreciate assistance
with. Applying psychology to these workplace issues can
make the difference between escalating conflict, loss
of employees, and law suits. In addition, policy development
and training expertise can enhance organizational response
to difficult issues such as:
Interpersonal and team conflict
Bullying, violence, and disrespectful behaviour
Harassment
Employee Selection
The basic premise of any selection program suggests that
from among a group of applicants some subset is more likely
to possess the skills and abilities needed to perform
the job. The purpose behind any selection procedure is,
therefore, to improve the prediction of which applicants
are more then less likely to perform successfully on the
job. As such, high quality selection can impact the bottom
line. We can help by assisting with:
Development of selection systems
Selection testing for employees
Selection testing for promotion, leadership, and expatriate
assignment
Employee Development
Three characteristics determine job performance: (1) job
knowledge, (2) job skill, and (3) individual behavior
choices in the work setting. Consequently, performance
on a particular factor can be improved only enhancing
job relevant knowledge, skill or developing more advantageous
choice behavior. Psychologists can provide development
important to job functions through testing, coaching,
and psychotherapy for issues such as:
Self-knowledge
Decision making
Interpersonal skills
Self-management skills
Problem solving
Attitudes and beliefs
Team Development
High performance work teams are a critical element for
organizations seeking to be effective in any market, but
are especially important to organizations seeking to achieve
success in the global economy. The high performance team
is characterized by a shared commitment to high performance
goals, considerable cross-training, and team self-management.
Through training, coaching, and consultation, psychologists
can provide development of collective teamwork skills
in areas such as:
Negotiation
Giving and receiving constructive criticism
Group decision making skills
Group problem solving skills
Development of shared mental models of teams
Team conflict management
Team building through self and other awareness
Selection, teamwork, and collaborative planning in senior
teams
Occupational Stress
There is a high cost to stress in the workplace individual
and organizational health suffers negative consequences.
Both the individual and the organization contribute to
personal stress and both are responsible for the management
of stress. Psychologists can help identify stressful conditions
in the workplace and can help individuals recover from
and manage both personal and work stressors more effectively
through services such as:
Stress assessment and stress management for individuals
Stress audits for organizations
Stress management training for supervisors and teams
Wellness programs
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